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- How do I add a POP
account?
- How do I set up my
RaQ server to "catch all" E-mail addressed to a certain
domain, ie., anyname@my_site.com?
- How do I configure
my e-mail software client to send/receive e-mail from my
domain?
- How do I enable
my RaQ server to allow outgoing SMTP requests or turn on
e-mail relay?
- How do I send a
test message to an account on my Cobalt RaQ before my domain
settings and DNS are in place?
- I am able to
receive e-mail, but when I go to send e-mail out through the
Cobalt server, I get a message returned, saying, "we do not
relay." What do I need to do to send e-mail properly?
- How do I use
another outside server to handle my e-mail?
How do I add a POP account?
After creating a virtual site, you can add or remove users
for that site, and assign a site administrator. From the
Server Management screen, follow these steps to add a site
user and/or site administrator:
- Click Site Management.
- Click the modify icon for the site to which you want add
a user.
- Click Add User.
- Enter the information for the user. Enter the user's
name and password, set a total disk space allocation for the
user, enable telnet or "shell" access (if appropriate), make
them a site administrator (if appropriate), and enable a
FrontPage user web (if appropriate). You can also enter
e-mail aliases for this user.
- Click Confirm New User.
How do I set up my RaQ server to "catch all" e-mail
addressed to a certain domain, ie.,
anyname@my_site.com? It is possible to create a user
which will catch all mail for a given domain. When you create
a user you can specify a list of e-mail aliases for that user.
By omitting the username from the full e-mail address the user
will catch all e-mail for that domain. For instance if you
create a user named "johndoe@foobar.com" and you want all mail
for the "foobar.com" domain to go to this user's account, you
would add an alias like this:
@foobar.com
Now all mail for this domain will go to the
"johndoe" user along with all mail actually addressed to
johndoe@foobar.com.
How do I configure my e-mail client to send/receive
e-mail from my domain? This field specifies what IP
addresses, hosts or domain names are allowed to use the SMTP
(Simple Mail Transfer Protocol) server on your RaQ. SMTP is
disabled by default on Cobalt RaQ servers to minimize the dan
gers of new server owners being unwittingly abused by
unauthorized SPAM or unsolicited bulk e-mailers.
Log into Cobalt's knowledgebase to access additional
information regardig e-mail relay issues:
http://www.cobalt.com/support/kb/index.php3 (opens new window)
For more information about SMTP or general e-mail Relay,
please see the helpful "What Is" site's reference to SMTP here.
How do I send a test message to an account on my Cobalt
RaQ before my domain settings and DNS are in place? E-mail is normally accessed by
the DNS name. Otherwise, you can send e-mail to a username,
enclosing the IP address with square brackets, as follows:
username@[xxx.xxx.xxx.xxx]
Also, make sure that
the IP of domain name is in the "Relay E-mail"
field.
How do I configure my e-mail software client to
send/receive e-mail from my domain? You must configure your e-mail
application (POP mail client software) to send and retreive
e-mail from the RaQ2.
Make sure the following is entered into your e-mail
program:
- E-mail address. The format is:
username@hostname.domainname
- SMTP server. This is the "send" server setting with the
format being: hostname.domainname (eg.
raq1.RaqShaq.com)
- POP3 server. This is the "incoming" server setting with
the format being: hostname.domainname (eg.
raq1.RaqShaq.com)
- IMAP Server. This is an alternative "incoming" server
setting. Same format as above for POP3.
Relay Error If you
are receiving messages about the mail server not relaying
e-mail messages, check the e-mail parameters.
Go to the
Server Management page, and click on Control Panel, and then
select Services along the top of the resulting page. Look for
the Parameters link for the e-mail server. There you will find
the field, "Relay e-mail from these hosts/domains". Make sure
that the correct IP/domain name is specified in the field.
Include the domain name if it is not listed there already.
Using Another Mail (SMTP) Server You may want to have another
server handle your e-mail. After you set up virtual host
(or the main server) go into the controlpanel and click on
DNS server parameters. Select the
domain you want to configure mail for. Then select "Mail
Server (MX) Record" from the pull down menu on the right.
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