Home
About Us
Data Center
Dedicated RaQ
Colocated RaQ
RaqVault
Additional Services
Tech Support
Quick FAQ
Contact Info
Service Ticket

       


Cobalt RaQ: E-commerce FAQs

  1. How can I set up real-time Credit Card Authorization and Processing?
  2. What shopping cart programs are available and officially supported for the RaQ servers?
  3. Will non-officially supported 3rd party shopping carts and/or free cgi-based scripts and carts work?


How can I set up real-time Credit Card Authorization and Processing? 

Yes, but at this time the only real-time processing solution supported by Cobalt is through PaymentNet. For more information, please see the Cobalt Networks web site or the PaymentNet site.

CyberCash does not currently support the Cobalt RaQ 2 Linux (MIPS processor) system. We will update you if this changes in the near future.



What shopping cart programs are available and officially supported for the RaQ servers? 

At this time, the only officially recommended shopping cart solution for the RaQ server product line is the Miva Merchant product. You can find out more information and features about it on their web site.

On a side note, we are aware of a version of Mercantec SoftCart that is compatible with the RaQ and RaQ2 servers, however the CyberCash (real-time credit card payment and authorization) components of this server currently do not work within the RaQ environment. PaymentNet does work with the RaQ servers, but there is no current module within Mercantec for this system yet. We are continually updated by these two companies and will post any changes to our Web site if these products become more "officially" supported.



Will non-officially supported 3rd party shopping carts and/or free cgi-based scripts and carts work on a RaQ? 

The answer is definitely "yes", however we must state officially that we cannot support these applications (i.e. installation, configuration, customization, troubleshooting, or repair). A number of developers with experience in working with Perl and other cgi-scripts have created complete and reliable shopping cart applications using free or low-cost scripts from online script archives.

We're a little hesitent to recommend any particular script, but we would suggest spending some time with the free scripts and trying to see whether installing and configuring them within your Web server is difficult to you or not. If you have some success, branch out into other scripts or watch the online message boards (available at some script archives) for suggestions.